OLD - Quality Guarantee

Whether you are an interior designer, contractor or an architect who is currently working on a new project, or a responsible homeowner who needs to purchase natural stone for your home, you have come to the right place.  At Stone & Tile, we obsess over every detail at every stage so that we can guarantee our quality will be the best.

Stone & Tile’s products are manufactured with technical expertise, care and have undergone extensive inspections and quality control. We only supply the highest-quality natural stone with the following characteristics:

  • Dimensional Consistency

    We ensure dimensions of the material are perfectly consistent from piece to piece.

  • Square and Bevel of Tile

    All the tiles are cut at a 90-degree angles and, if appropriate, bevelled for a consistent and seamless edge.

  • Vacuum and Resin Processed

    All the tiles are cut at a 90-degree angles and, if appropriate, bevelled for a consistent and seamless edge.

For Deliveries, Stone & Tile also provides only the highest quality packaging and the most reliable logistics:

 

Packaging

All of our shipments are carefully packaged in wooden crates, in Styrofoam or cardboard boxes, with metal straps and plastic wrap to hold everything in place.

Shipment

All deliveries are photographed and inspected by us and shipped by 3rd party carrier network’s professional shipping specialists. Rest assured that our products arrive in excellent condition.

1 We place your order directly with the manufacturer using our wholesale account so you get fantastic pricing!
2 We put your name as the pickup person and email you as soon as your order is ready to be picked up.
3 Upon arrival at the store, give your order number and pick up your order hassle free - everything will already be paid for!

What if the warehouse closest to you doesn’t have the item you have selected in stock?

They can usually bring it in within a few days. If the manufacturer is willing to do this as a courtesy we will pass on that courtesy to you.  If there are any fees for this we will let you know so you can decide.  We always find out the exact timeline and email you to confirm if that is okay. If that doesn’t work for you then you will get a 100% refund. If it does, we proceed and email you when it is ready for pickup.



Please don’t hesitate to contact us with any pickup questions toll free at
1-877-426-1500 or email us at sales@stoneandtileshoppe.com